Operating

Your hosted llamay account

llamay runs without an account. An account exists for the parts that are a service: syncing conversations between your devices, llamay's hosted models, files in the drive, and plans. This page is what the account holds, how to download all of it, and how to delete it. It does not apply to a server you run yourself.

What an account holds

The account itself, and the API keys you made (their labels and dates — never the secret).
Conversations, memory and settings you chose to sync, and files in the drive.
Saved conversation state for hosted models, and summaries made when a long conversation was compacted.
Your plan, credit and its history, seat licences and seats.

Your sign-in details — email, name, password, connected accounts — are held by the sign-in provider. Orders, invoices and payment methods are held by the payment provider, which is the merchant of record. Nothing on your own machines is part of the account: models, local conversations and local servers stay where they are.

Where to manage it

Open app.llamay.com/account and sign in. From the Mac app, Manage account… in the account menu opens the same page. The Your data section has both buttons below.

Download everything

Download my data gives you one JSON file, llamay-account-YYYY-MM-DD.json, in the format llamay-account-export/1. It contains the account, your keys' labels, credit and its history, licences and seats, compaction summaries, and every object stored for you. Conversations, memory and other small JSON objects are included inline. Larger files — saved model state, drive files — are listed with a download link that works for one hour.

The file also lists what is not in it and why, and what is held by the sign-in and payment providers.
An account can export six times an hour.

Delete the account

Delete my account… shows everything that will be deleted and everything that will be kept, then asks you to type delete my account. Delete everything only becomes available once you have. The confirmation lasts fifteen minutes.

When you confirm, in this order:

Any subscription is cancelled. If that fails, nothing else happens, and you are told.
Every API key is revoked.
Every stored object — synced conversations, memory, drive files, saved state — is deleted.
Licences, credit and seats are deleted.
Your sign-in is deleted, and every session ends.

This cannot be undone

There is no recovery window. Signing up again later starts a new, empty account. Orders and invoices are kept by the payment provider, because invoices have to be kept. Download your data first if you want a copy.

From a program

With the session token an app signed in with (not an API key, which is refused for these two routes):

curl -s https://app.llamay.com/v1/account/export \
  -H "Authorization: Bearer $LLAMAY_SESSION" -o llamay-account.json
curl -s -X POST https://app.llamay.com/v1/account/delete \
  -H "Authorization: Bearer $LLAMAY_SESSION" -d '{}'

The first delete call deletes nothing. It answers with a confirm token, the phrase to send back, and the lists of what will be deleted and kept. A second call carrying {"confirm": "…", "phrase": "delete my account"} within fifteen minutes does the deletion.

Plans are on the pricing page. Questions about your data go to [email protected].